Privacy Policy for HostX, Powered by Elite Tech Apps LLC

Effective Date: Nov 4, 2023

1. Introduction

Welcome to HostX, Powered by Elite Tech Apps LLC. We value your privacy, and this Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our HostX services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including but not limited to:

• Your name
• Email address
• Mailing address
• Billing information
• Support requests
• Information related to your website and hosting needs

2.2 Automatically Collected Information

When you visit our HostX website, we may automatically collect certain information, including:

• Your IP address
• Browser type
• Device information
• Usage data
• Cookies and similar technologies that help us improve our services

3. Use of Your Information

We use the collected information for various purposes, including but not limited to:

• Providing and maintaining HostX services.
• Responding to your requests and inquiries related to HostX.
• Processing payments and billing for HostX.
• Monitoring and analyzing HostX website usage to improve our services and user experience.
• Complying with legal obligations.

4. Data Sharing

We may share your information with third parties for specific purposes related to HostX services, such as:

• Payment processing
• Customer support
• Hosting infrastructure providers
• Legal compliance and investigations

We will not sell, rent, or lease your personal information to third parties.

5. Data Security

We take data security seriously and implement the following measures:

• Encryption of data in transit and at rest.
• Regular security assessments and audits.
• Access controls to restrict data access to authorized personnel.
• Compliance with industry standards and legal requirements.

6. Your Choices

You have the right to:

• Access, correct, update, or delete your personal information related to HostX.
• Opt out of marketing communications related to HostX.

To exercise these rights or make choices about your data, please contact us at [email protected].

7. Children's Privacy

Our HostX services are not intended for children under the age of 13. We do not knowingly collect or store information about children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy related to HostX from time to time. Any changes will be posted on our HostX website, and the date of the latest revision will be indicated. Please check the policy periodically for updates.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. If you are located in the European Economic Area (EEA), we will take appropriate measures to ensure your data is handled in compliance with applicable data protection laws.

11. Data Protection Officer

We have appointed a Data Protection Officer who can be reached at [email protected] for any questions or concerns related to data protection.

12. Legal Basis for Data Processing

We process your personal information based on legitimate interests, contract performance, compliance with legal obligations, or with your explicit consent when required by applicable laws.

13. Data Subject Rights

You have various rights under data protection laws, including the right to access, correct, and delete your data, the right to data portability, and the right to lodge a complaint with a supervisory authority.

14. Third-Party Services

Our HostX website and services may contain links to third-party websites and services. This Privacy Policy does not cover the practices of those third parties, and we are not responsible for their actions or privacy practices. We encourage you to review the privacy policies of these third-party services.

15. Refund and Cancellation Policy

We regret to inform you that refunds are not available for HostX services. Cancellation requests should be submitted at least five business days before the scheduled renewal date to ensure the non-renewal of your hosting services. Please send any cancellation requests to [email protected].

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices related to HostX, Powered by Elite Tech Apps LLC, please contact us at [email protected].